Details:

Department / Team: Data & Analytics

Sub-group: BI & Insights Generation

Grade: Manager

Reporting to: Head, Analytics

Location: Andheri East, Mumbai, India

We manages our loyalty program which is India's leading airline anchored loyalty program. 

This is a replacement hiring. The candidate would be expected to be the in-house expert (subject matter expert) on advanced statistical modelling (including topics like Machine Learning, Deep Learning and other emerging methods).

Key Responsibilities:

- He / she would be working on developing advanced segmentation and predictive models for different industry verticals

- He / she should be able to interpret and present results / insights / information in a lucid manner to JPPL's business teams and / or to senior management of our business partners

- He / she should be able to complete complex business analysis backed by data on an independent basis (data extraction to final presentation)

- He / she should able to work with other functional teams to apply models to enhance customer experience and relevance to customers

Additional Managerial Responsibilities:

- He / she should be able to guide his / her team all related work to produce the final output i.e. right from data extraction to final presentation

- He / she should able to do quality checks on output data before sharing with internal team & / or external resources

Mandatory Professional Experience:

- Candidate should have mandatorily worked on at least one project / assignment (end to end) where final output was a predictive model & / or which involved segmentation. For example: segmentation using CHAID, response model, propensity model, attrition model, tier migration model etc.

- Candidate should be able to understand problem statement (articulated or unstructured) from internal teams and external clients and should be able to translate that into data requirement and decide on what analysis needs to be done.

- Ideally, candidate should have managed a team of associates / analysts to be considered for the Manager position. Previous experience in mentoring junior resources will make the candidature stronger

Mandatory Technical Skills:

- Candidate should mandatorily have good working knowledge and good grasp over SQL (data querying tool) + R software / Base SAS / SPSS

- Candidate should be comfortable with working with data, numbers, spreadsheets, trouble-shooting programme codes (SAS / R / SPSS)

- Candidate should mandatorily have advanced skills in MS Excel & MS PowerPoint

Good to haves:

- Working knowledge of Microsoft Power BI / Python is preferred

- Big data experience, Real-time analytics experience, Deep Learning experience is preferred

- Additional skill-sets in programming languages like Visual Basic etc. is preferred

- Project management skills are desirable

Educational Qualifications:

We are expecting the candidate to be from any one of the following academic background. However, the academic background can be disregarded if the candidate is able to demonstrate that he / she possesses the relevant skill-set for this opening:

- Master's degree in Statistics or Social Sciences (e.g.: Economics, Applied Economics, Econometrics)

OR

- Master's degree or Post-graduate Diploma in Business Administration with any undergraduate degree

OR

- Bachelor's or Master's degree in a quantitative discipline (e.g.: Engineering, IT, Computer Applications)

- For candidates with an undergraduate degree in commerce or liberal arts or physical sciences or applied sciences, Post-graduate Diploma or Master's degree in Business Administration is mandatory

Industry Experience (post last academic degree):

The candidate is likely to be from an industry that deals with retail customers directly or indirectly i.e. a company which operates in a B2C environment. He / she is likely to be from any of the following industries:

- At least 5 years of experience in a similar profile with a loyalty marketing services company or in the loyalty function of an Airline or a B2C Retail firm

- At least 5 years of experience in a related profile with a service provider in the Analytics / Analytics Consulting industry

- At least 5 years of experience in a related profile (in Analytics, Decision Support / Decision Management function) with a retail bank or a credit card issuer or a mobile telecom services company

- At least 5 years of experience in a related profile (in Analytics, Decision Support / Decision Management function) in a captive KPO like environment

Important Notes:

- Candidates without relevant experience & / or skill-set are highly unlikely to be considered for this position

- Mumbai based candidate preferred but not mandatory

- Further communication would be made for shortlisted candidates only

- In case of a tie based on objective parameters, female candidate would be given preference

Min. Qualification:

pg

Skills Required:

deep learning, predictive modeling, python, r, sas, segmentation, spss, sql